Refund policy

As you have ordered a sealed consumable food product, we have a strict NO return policy, returns will not be accepted nor refunded. 

Damages and issues

Please inspect your order upon reception and contact us immediately if there is an issue with the shipping packaging affecting our product.  We will make every effort to resolve the matter.  

Non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us with questions at mijoscoffeeroasters@gmail.com. 

Refunds

Refunds are evaluated and considered a case by case basis solely at the discretion of
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mijoscoffeeroasters@gmail.com.